Saturday 6th June 2009
We arrived in Washington courtesy of Virgin Atlantic a little later than planned only to find the mother of all queues at immigration. Despite the delays and long day’s travelling, after a quick wash and brush up, we set off for the delights of Georgetown. After a much needed beer or two in one of Georgetown’s American bar-restaurants we settled down for a typical American meal and an opportunity for the students to reflect on their first impressions. For most this was their first time in America and for those from Asia and the Middle East it was something of a cultural shock. Americans are gregarious, a little loud and seriously in pursuit of fun. All of this underpinned by a service culture and this was something that the students remarked on as well as the large size of meals.
Sunday 7th June 2009
The first day of our IBE was a Sunday and therefore we had a free day for sight seeing. After the mandatory visit to the White house there followed a day of visiting the Smithsonian museums and art galleries interrupted only for a very pleasant lunch – well one or two beers – made all the more enjoyable by the hot, sunny weather.
Monday 8th June 2009
We got down to the first of our visits. The day was spent at George Washington University business school where we had lectures on the causes and consequences of the ‘credit crunch’ and corporate social responsibility, all from the perspective of the US. I was very proud to watch Cranfield students engaging in discussion and debate with the lecturers, not only regarding the financial and economic aspects of the recession but also the many issues and claims raised by CSR. The sessions were greatly enjoyed by the students, much detail, a brief case study and all highly relevant. All in all we agreed that it had been a good first day.
Tuesday 9th June 2009
Woke up to sound of thunder and heavy rain but fortunately the rain had cleared as we set off for the World Bank. Once through the rather tedious security checks we were taken to the spacious and well appointed ’junior’ board room where we were treated first to a fascinating presentation on the world bank and the issues it faces. Then it was the student’s chance to ask questions and they did not disappoint. It was at this point that the benefits of a multinational cohort came into play. Most questions regarding issues such as poverty reduction came from people who had direct experience of the countries concerned and the outcome was a very lively discussion. The next presentation featured the World Bank’s ‘Doing Business Project’ which is essentially a ranking of the world’s nations on the basis of how easy it is for an entrepreneur to start a business. Lots of detailed information and microeconomics in this presentation before it was opened for questions.
After a very agreeable lunch in the World Bank and a quick visit to my favourite bookshop next door, we set off to the International Finance Corporation (IFC). The IFC had put together a programme of presentations regarding its investment projects and advisory services as well as issues such as the environment and technology. We also had a twenty minute talk on careers in the IFC and I could see there was interest on both sides. Again the students produced a barrage of questions eliciting interesting answers from the presenters and making me feel very proud of the experience and insights that lay behind their questions. Walking back to the hotel afterwards we all agreed it had been a cracking day before a peel of thunder sent us scurrying into a bar and a round of drinks to pass the time until the rain passed. For me my day concluded with a dinner with some alumni and a few of the students. It was great to hear how our MBA graduates are doing in America and it was also rewarding to hear past and present students swapping stories about their Cranfield experiences.
Wednesday 10th June 2009
A little more pressure today as we need to check out and store our bags ready for the trip to New York. Once completed we set off for our meeting with Bingham - a multinational firm of attorneys specialising inter alia in the telecoms industry. At a time when the Obama administration is setting about changing the way the industry is regulated the visit proved interesting and insightful. Right on time our coach arrived at Bingham and having retrieved our luggage from the hotel we settled down for the six hours to New York arriving there shortly after 7 in the evening. A much needed drink in O’Reilly’s followed by a meal in Brendan’s and it was off to bed via a trip to Times Square.
Thursday 11th June 2009
Our first visit took us to Brooklyn and one of America’s leading, if not the leading, micro-brewery. After a humid metro ride followed by a much needed breakfast we arrived at the Brooklyn Brewery. This was a new visit for the American IBE and our feelings as we approached the entrance were like the sky, uncertain. But what a surprise, we were met by the founder Steve Hindy who held us enthralled for more than two hours telling us of his experiences in launching what is now, after twenty years, a very successful and widely respected brewery. The visit finished with a tour of the brewery – unfortunately no time to sample the products – before we retraced our steps to the metro and uptown New York for our afternoon visit.
Our afternoon visit was a complete contrast. Whisked by high speed lift to the 56th floor of the Citicorp building we arrived at the New York headquarters of Siemens. Unfortunately the clouds had closed in and instead of a magnificent view of New York all we could see from the window was clouds. But the presentation more than made up for the grey exterior. Siemens has a fascinating tale to tell of its experiences in the US which involved a large corporate fine, followed by a change of CEO and the implementation of a cultural change programme. The presentation also covered Siemens’ CSR programme and a discussion regarding its response to the current recession. We left the Citicorp skyscraper around five and most of the students set off for some sightseeing and shopping. I returned to the hotel with a small group of students to meet some prospective students. We returned to Brendan’s for a meal where I’m pleased to say I was able to leave much of the talking to the students.
Friday 12th June 2009
Our last full day, started with a 7.30 breakfast meeting at J P Morgan. We all met in the hotel lobby at 6.30 and again, via the delights of the New York metro system, we arrived at our appointment precisely on time. After a breakfast of fruit and pastries we were given, in rapid order, a number of presentations on aspects of J P Morgan’s business which lasted about two and a half hours. Presentations included expert views on currency and economic developments as well as insights into the company’s investment policy and culture. All in all a very interesting visit and particularly for those students (still) interested in a career in financial services.
Our early start meant we had time to visit Wall Street before our afternoon visit so twenty minutes later – thanks again to the metro – we all stood outside ‘ground zero’ and for a few minutes contemplated the events that had brought us to the site. Then it was a brief walk to the New York Stock Exchange and Wall Street. No visit to Wall Street is complete without visiting Harry’s Bar and after modest refreshment we set off for our afternoon appointment with Towers Perrin.
It has become a tradition to finish the American IBE with a visit to Towers Perrin. A really insightful and thought provoking series of presentations demonstrating why TP is the best in the field of talent management. The three hours sped by helped by a significant array of questions from the students. It had been a long day but all agreed that it had been very worthwhile. For me the day was not yet over. Joined by two students we sampled first the delights of Palm’s – my favourite NY steak house – and then on to Greenwich Village and Café Wha where can be found one of the best rock ‘n’ roll bands in NY. It was well into Saturday before we returned to the hotel.
Saturday 13th June 2009
For me the morning of the last day provided the opportunity for some shopping but most of the students set off sight seeing, the Statute of Liberty being particularly popular. At 3pm we met back at the hotel, our shuttle to JFK was waiting and one hour later we were checking in. The previous year our flights had been cancelled at short notice forcing us to make other arrangements at the last minute but our only problem this year was two hours of taxing around JFK before takeoff. The flight was far from full and all those who wanted to were able to stretch out on the fight home.
Reflection
I have been going to America with students for more than ten years but each year the visits, indeed the experience, seems to be getting better. Perhaps it is that Cranfield’s experience in organising the visits is improving or perhaps it is the welcome we receive from the companies we visit. Whatever the causes, all agreed that this trip had been a great business experience, hugely enjoyable, and a highlight of their year at Cranfield.