Contact Professor Michael Bourne
- Tel: +44 (0) 1234 754514
- Email: m.bourne@cranfield.ac.uk
Background
Mike spent 15 years in business, spanning the valve, paper & board, building materials, machine tool and airline catering industries. He held a number of positions, with roles in production management, strategy and acquisitions, IT, HR, commercial and general management, including directorship positions in subsidiary companies. He gained his PhD from the University of Cambridge in 2001, researching the design and implementation of balanced performance measurement systems. He has spent the last fifteen years working with companies supporting senior management teams through the process of clarifying and executing their strategy. His approach is to take a stakeholder approach to clarifying strategy and enabling implementation through alignment of activity to the goals of the organisation.
Current activities
Mike is a Chartered Management Accountant and a Chartered Engineer. He has authored over 100 publications including The Handbook of Corporate Performance Management, Balanced Scorecard, Instant Manager and Successful Change Management in a Week. His research is at the interface of performance measurement with strategic management and control systems.
Clients
- Accenture
- Amadeus IT Group SA
- BAE Systems PLC
- BP PLC
- Chartered Institute of Management Accountants
- DB Schenker
- European Central Bank
- Institute of Chartered Accountants in England and Wales
- Lloyds Banking Group PLC
- Argo Tractors SpA (McCormick)
- A.P. Moller - Maersk
- National House Building Council
- OKI Europe Ltd
- PricewaterhouseCoopers LLP (PwC)
Publications
Articles In Journals
- Bourne M, Bosch-Rekveldt M & Pesämaa O. (2023). Moving goals and governance in megaprojects. International Journal of Project Management, 41(5)
- Williams T, Vo H, Bourne M, Bourne P, Kirkham R, .... (2023). Benefits realisation: case studies in public major project delivery with recommendations for practice. Production Planning & Control, Available online 11 September 2023(ahead-of-print)
- Bosch-Rekveldt M, Bourne M, Forster R, Kirkham R & Pesämaa O. (2023). Performance measurement in project management. International Journal of Project Management, 41(7)
- Baker MH & Bourne M. (2022). Improving Feedforward Controls To Improve NPD Portfolio Performance – An Empirical Study. Engaged Management ReView, 5(2)
- Garengo P, Bititci U & Bourne M. (2022). Editorial: Performance measurement and management in Industry 4.0: Where are we? What next?. International Journal of Productivity and Performance Management, 71(4)
- Bourne M. (2021). Performance measurement and management in a VUCA world. International Journal of Production Research, 59(24)
- Tumidei D, Alexiou C & Bourne M. (2021). A choice and inevitability framework in strategic management: empirical evidence of its real-life existence. Review of Managerial Science, 15(6)
- Williams T, Vo H, Bourne M, Bourne P, Cooke-Davies T, .... (2020). A cross-national comparison of public project benefits management practices – the effectiveness of benefits management frameworks in application. Production Planning & Control, 31(8)
- Pesaemaa O, Bourne M, Bosch-Rekveldt M, Kirkham R & Forster R. (2020). Call for papers: Performance Measurement in Project Management. International Journal of Project Management, 38(8)
- Bourne M, Anker D, Chambers G & Torjai L. (2020). How to measure and manage the UK Government’s major project portfolio. Measuring Business Excellence, 24(4)
- Bourne M, Franco-Santos M, Micheli P & Pavlov A. (2018). Performance measurement and management: a system of systems perspective. International Journal of Production Research, 56(8)
- Bourne M & Mura M. (2018). Performance and risk management. Production Planning & Control, 29(15)
- Ann Peng T-J, Yen M-H & Bourne M. (2018). How rival partners compete based on cooperation?. Long Range Planning, 51(2)
- Bourne M, Melnyk S & Bititci US. (2018). Performance measurement and management: theory and practice. International Journal of Operations & Production Management, 38(11)
- Bititci US, Bourne M, (Farris) Cross JA, Nudurupati SS & Sang K. (2018). Editorial: Towards a Theoretical Foundation for Performance Measurement and Management. International Journal of Management Reviews, 20(3)
- Pavlov A, Mura M, Franco-Santos M & Bourne M. (2017). Modelling the impact of performance management practices on firm performance: interaction with human resource management practices. Production Planning & Control, 28(5)
- Edgeman R, Bourne M, Bititci US & Nudurupati S. (2017). Remastered, reinvented and reimagined: evolving and merging performance management and measurement paths. Measuring Business Excellence, 21(3)
- Bititci US, Bourne M, Cross JAF, Nudurupati SS & Sang K. (2015). Towards a Theoretical Foundation for Performance Measurement and Management. International Journal of Management Reviews, 17(4)
- Baker M & Bourne M. (2014). A Governance Framework for the Idea-to-Launch Process: Development and Application of a Governance Framework for New Product Development. Research-Technology Management, 57(1)
- Bourne M, Melnyk SA, Bititci U, Platts K & Andersen B. (2014). Emerging issues in performance measurement. Management Accounting Research, 25(2)
- Bourne M, Pavlov A, Franco-Santos M, Lucianetti L & Mura M. (2013). Generating organisational performance. International Journal of Operations & Production Management, 33(11/12)
- Buchanan D, Bourne M & Macaulay S. (2013). Performance. It's broke, but how do you fix it?. Health Service Journal, 123(6349)
- Franco-Santos M, Lucianetti L & Bourne M. (2012). Contemporary performance measurement systems: A review of their consequences and a framework for research. Management Accounting Research, 23(2)
- Pavlov A & Bourne M. (2011). Explaining the effects of performance measurement on performance. International Journal of Operations & Production Management, 31(1)
- Bititci US, Ackermann F, Ates A, Davies J, Garengo P, .... (2011). Managerial processes: business process that sustain performance. International Journal of Operations & Production Management, 31(8)
- Forstenlechner I, Lettice F & Bourne M. (2009). Knowledge pays: evidence from a law firm. Journal of Knowledge Management, 13(1)
- Peng TA & Bourne M. (2009). The Coexistence of Competition and Cooperation between Networks: Implications from Two Taiwanese Healthcare Networks*. British Journal of Management, 20(3)
- Bourne M. (2008). Performance measurement: learning from the past and projecting the future. Measuring Business Excellence, 12(4)
- Forstenlechner I, Lettice F, Bourne M & Webb C. (2007). Turning knowledge into value in professional service firms. Performance Measurement and Metrics, 8(3)
- Bourne M & Kennerley M. (2007). Editorial. Measuring Business Excellence, 11(3)
- Bourne M & Kennerley M. (2007). Editorial. Measuring Business Excellence, 11(2)
- Bourne M, Melnyk S & Faull N. (2007). The impact of performance measurement on performance. International Journal of Operations & Production Management, 27(8)
- Bourne M & Kennerley M. (2006). Insights from research. Measuring Business Excellence, 10(2)
- Bourne M, Kennerley M & Franco‐Santos M. (2005). Managing through measures: a study of impact on performance. Journal of Manufacturing Technology Management, 16(4)
- Bourne M & Kennerley M. (2005). Insights from research. Measuring Business Excellence, 9(4)
- Bourne M, Franco-Santos M, Kennerley M & Martinez V. (2005). Reflections on the role, use and benefits of corporate performance measurement in the UK. Measuring Business Excellence, 9(3)
- Franco‐Santos M, Bourne M & Huntington R. (2004). Executive pay and performance measurement practices in the UK. Measuring Business Excellence, 8(3)
- Kennerley M, Bourne M & Bourne P. (2004). Editorial. Measuring Business Excellence, 8(2)
- Faull N, Fleming P & Bourne M. (2004). Implementation principles - turning intentions into outcomes [manufacturing strategy]. Manufacturing Engineer, 83(2)
- Bourne M. (2003). Guest editorial: business performance measurement and management. Management Decision, 41(8)
- Bourne M, Neely A, Mills J & Platts K. (2003). Why some performance measurement initiatives fail: lessons from the change management literature. International Journal of Business Performance Management, 5(2/3)
- Bourne M, Neely A, Mills J & Platts K. (2003). Implementing performance measurement systems: a literature review. International Journal of Business Performance Management, 5(1)
- Wilcox M & Bourne M. (2003). Predicting performance. Management Decision, 41(8)
- Mills J, Platts K & Bourne M. (2003). Competence and resource architectures. International Journal of Operations & Production Management, 23(9)
- Franco M & Bourne M. (2003). Factors that play a role in “managing through measures”. Management Decision, 41(8)
- Bourne M, Kennerley M & Bourne P. (2003). Future directions. Measuring Business Excellence, 7(3)
- Bourne M, Neely A, Platts K & Mills J. (2002). The success and failure of performance measurement initiatives. International Journal of Operations & Production Management, 22(11)
- Bititci U, Turner T & Bourne M. (2001). Performance measurement: the comparison between a process and a model approach. International Journal of Business Performance Management, 3(2/3/4)
- Neely A & Bourne M. (2000). WHY MEASUREMENT INITIATIVES FAIL. Measuring Business Excellence, 4(4)
- Bourne M, Mills J, Wilcox M, Neely A & Platts K. (2000). Designing, implementing and updating performance measurement systems. International Journal of Operations & Production Management, 20(7)
- Neely A, Mills J, Platts K, Richards H, Gregory M, .... (2000). Performance measurement system design: developing and testing a process‐based approach. International Journal of Operations & Production Management, 20(10)
- Bourne M, Mills J, Neely A, Platts K, Wilcox M, .... (1999). Performance measurement system design: testing a process approach in manufacturing companies. International Journal of Business Performance Management, 1(2)
- Platts KW, Mills JF, Bourne MC, Neely AD, Richards AH, .... (1998). Testing manufacturing strategy formulation processes. International Journal of Production Economics, 56-57
- Neely A, Richards H, Mills J, Platts K & Bourne M. (1997). Designing performance measures: a structured approach. International Journal of Operations & Production Management, 17(11)
- Faull N, Fleming PJ & Bourne M. IMPLEMENTATION PRINCIPLES – TURNING INTENTIONS INTO OUTCOMES. The South African Journal of Industrial Engineering, 15(2)
- Franco-Santos M, Marcos J & Bourne M. The Art and Science of Target Setting: Hitting the Mark. IESE Insight, 7
Conference Papers
- Chivers J, Franco-Santos M & Bourne M. (2023). How does the relationship between incentives and customer experience manifest itself? A review and research agenda
- Bawa IS, Franco-Santos M & Bourne M. (2023). What do we know about the adoption of Management Control Systems (MCS) in start-ups?
- Stull D, Franco-Santos M & Bourne M. (2022). Algorithms, agency and corporate governance
- Chivers J, Franco-Santos M & Bourne M. (2022). Understanding the relationship between employee incentive schemes and customer experience: A systematic literature review
- Bourne M & Pavlov A. (2018). Towards a theory of performance measurement and management
- Bourne M & Pavlov A. (2016). Performance management review meetings: the invisible hand of performance management
- Bourne M, Gray D, Mura M, Pavlov A, Franco-Santos M, .... (2012). The Effect of Performance Measurement on Performance: Does Human Resource Management Have Anything to Contribute?
- Pavlov A & Bourne M. (2012). Management control in practice: Analyzing the effect of management control through the lens of organizational routines
- Franco-Santos M, Khilji S & Bourne M. (2011). Understanding the performance impact of Investors in People: a social exchange approach
- Pavlov A & Bourne M. (2010). Routines under pressure: The dynamics of organizational routines in performance management reviews
- Martinez V, Pavlov A & Bourne M. (2010). Reviewing performance: an analysis of the structure and functions of performance management reviews
- Bourne M, Mura M, Franco-Santos M, Pavlov A, Martinez V, .... (2009). Performance Management Practices and the Drivers of Business Performance
- Pavlov A & Bourne M. (2008). Complex research design: is it necessary and is it worth it?
- Bourne M, Franco-Santos M, Pavlov A, Martinez V & Lucianetti L. (2008). Performance management practices and their impact on organisational performance: implications for HR and performance measurement research
- Pavlov A & Bourne M. (2007). Understanding the foundations of 'Managing through measures' The impact of performance measurement on organizational processes
- Pavlov A & Bourne M. (2007). Using performance measurement as an instrument of change: The micro aspects of 'Managing though Measures'
- Pavlov A & Bourne M. (2007). Responding to contemporary challenges in performance management: measuring organizational routines
- Bourne M. (2006). Performances Measures
- Franco-Santos M, Bourne M & Huntington R. (2005). The relationship between strategic performance measurement systems and executive compensation systems: A UK based study
- Bourne * M. (2005). Researching performance measurement system implementation: the dynamics of success and failure
- Franco-Santos * M & Bourne M. (2005). An examination of the literature relating to issues affecting how companies manage through measures
- Franco-Santos M & Bourne M. (2004). Are strategic performance measurement systems really effective?
- Micheli P, Franco-Santos M, Marr B & Bourne M. (2004). Business performance measurement - an organisational theory perspective
- Marr B, Neely A, Bourne M, Kennerley M, Franco-Santos M, .... (2004). Business performance measurement - what is the state of use in large US firms?
- Wilcox M, Mason S, Neely A & Bourne M. (2004). Predictive performance measurement: taking control of business processes in manufacturing
- Franco-Santos M & Bourne M. (2003). Business performance measurement systems: a systematic review
- Bourne M, Kennerley M & Franco-Santos M. (2003). Managing through measures: a study of the impact of performance measurement on performance
- Wilcox M & Bourne M. (2003). Predictive performance measures
- Kennerley M & Bourne M. (2003). Assessing and maximising the impact of measuring business performance
- Franco-Santos M & Bourne M. (2003). The link between strategic performance measurement systems and reward systems: a review of theory and practice
- Bourne M & Neely A. (2002). Performance Measurement Systems implementation: the dynamics of success and failure
- Bititci U, McCallum N, Bourne M & Turner T. (2002). Performance indicators for sustainable competitive advantage: the next frontier
- Wilcox M & Bourne M. (2002). Performance Measurement and Prediction
- Bourne M, Neely A, Platts K & Mills J. (2001). Why performance measurement initiatives succeed and fail, the perceptions of participating managers
- Bourne M & Wilcox M. (2001). Performance measurement system design processes for engineering and service functions
- Wilcox M & Bourne M. (2001). What gets measured gets done' - but how do performance measures affect the culture of an organisation?
- Platts K, Mills J, Richards A, Bourne M & Neely A. (2001). Researching strategic management processes
- Bourne M & Neely A. (2001). Performance measurement implementation: perceptions of the main reasons for success and failure
- Bourne M & Neely A. (2000). Performance Measurement System Interventions: The Impact of Parent Company Initiatives on Success and Failure
- Bourne M, Mills J, Neely A, Platts K & Richards A. (2000). Performance Measurement and the Competence Approach to Strategy
- Bititci U, Turner T & Bourne M. (2000). Performance Measurement - Processes Versus Model
- Mills J, Bourne M, Platts K & Gregory M. (2000). Applying Resource Based Theory: Strategy in a Service Network
- Hudson M, Smart PB, Bourne M & Lean J. (2000). Only Just Managing - No Time to Measure
- Mills J, Bourne M, Neely A, Platts K & Gregory M. (1999). Operations Strategy and the Resource Based Theory of the Firm
- Bourne M, Mills J, Neely A, Platts K & Richards H. (1999). Performance measures for sustaining and developing competences and capabilities
- Richards A, Platts K, Bourne M, Mills J & Neely A. (1999). Categorizing Organization Design for Innovation Management
- Mills J, Bourne M, Platts K & Gregory M. (1999). Competence in a Service Network: Accessing Underlying Resources
- Bourne M, Neely A, Mills J & Platts K. (1999). Performance Measurement System Implementation: An Investigation of Failures
- Mills J, Bourne M, Platts K, Gregory M & Neely A. (1999). Pragmatic methods for evaluating company resources and competencies
- Platts K, Mills J, Neely A, Bourne M & Richards A. (1998). Linking Company Characteristics and the Adoption of Formal Strategic Processes
- Platts K, Mills J, Neely A, Bourne M & Richards A. (1998). Processes: An Engineering Approach to Manufacturing Management
- Bourne M, Wilcox M, Neely A, Mills J & Platts K. (1998). Embedding Performance Measurement Systems in SMEs: Lessons from Three Longitudinal Case Studies
- Mills J, Bourne M, Platts K, Neely A, Richards A, .... (1998). Developing a Service Competence: An Analysis of Underlying Resources
- Platts K, Mills J, Bourne M, Richards A & Neely A. (1998). The Implementation of a Facilitated Manufacturing Strategy Process
- Bourne M. (1998). Some insights into the reasons for success and failure of performance measurement systems
- Bourne M & Neely A. (1998). Why do Performance Measurement Initiatives Succeed and Fail?
- Neely A, Bourne M, Platts K, Richards A & Gregory M. (1998). Developing and Testing Management Processes
- Bourne M, Neely A, Bicheno J, Hamblin D & Wilcox M. (1997). Experiences from facilitating the design and implementation of performance measurement systems-the influence of the team and its leader
- Bourne M. (1997). Measuring the Right Things, Right
- Richards H, Bourne M, Mills J, Platts K & Neely A. (1997). A collaborative network for case study research in manufacturing companies
- Bourne M, Mills J, Richards H, Neely A & Platts K. (1997). The design of an action science case study research methodology for testing processes in manufacturing companies
- Bourne M. (1997). The Demand Solution Matrix
- Bourne M, Bicheno J, Hamblin D, Wilcox M & Neely A. (1996). Getting the Measure of Your Business: Developing and Testing Performance Measurement Systems in Manufacturing Companies
- Neely A, Mills J, Platts K, Richards A, Gregory M, .... (1996). Developing and Testing a Process for Performance Measurement System Design
Books
- Bourne M & Bourne P. (2023). Concise Introduction to Performance Management
- Bourne M & Bourne P. (2022). Creating an Effective Public Sector
- Franco-Santos M, Stull D & Bourne M. (2022). Performance Management and Wellbeing at the Workplace In Handbook on Management and Employment Practices (3). Springer International Publishing.
- Franco-Santos M, Stull D & Bourne M. (2021). Performance Management and Wellbeing at the Workplace In Brough P, Gardiner E & Daniels K (eds), Handbook on Management and Employment Practices. Springer International Publishing.
- Franco-Santos M, Stull D & Bourne M. (2021). Performance Management and Wellbeing at the Workplace In Handbook on Management and Employment Practices. Springer Nature.
- Franco-Santos M, Larraza-Quintana M & Bourne M. (2015). People management standard, managerial capabilities and performance In Valle-Cabrera R & Lopez-Cabrales A (eds), New Clues for Analysing the HRM Black Box. Cambridge Scholars Publishing.
- Bourne M & Bourne P. (2011). Handbook of Corporate Performance (1st)
- Bourne M & Bourne P. (2009). Motivating People
- Bourne M & Bourne P. (2007). Instant Manager; Balanced Scorecard
- Bourne M(ed.). (2004). The handbook of performance measurement (2nd edition)
- Bourne M & Bourne P. (2004). Cuadro de mando integral en una semana
- Franco-Santos M & Bourne M. (2004). The linkage between performance measurement systems and reward practices In The Handbook of Performance Measurement. Gee Publishing.
- Bourne M, Franco-Santos M & Wilkes J. (2004). The impact of performance measurement on performance In The Handbook of Performance Measurement. Gee Publishing.
- Neely A, Bourne M & Adams C. (2003). Better budgeting and beyond In Competitive Financial Operations (The CFO Project): Business Analytics and Performance Management (2). Montgomery Research Inc..
- Neely A, Bourne M & Adams C. (2003). A new view of capital planning In Competitive Financial Operations (The CFO Project): Business Analytics and Performance Management (2). Montgomery Research Inc..
- Neely A, Bourne M, Mills J, Platts K & Richards A. (2002). Getting the Measure of your Business (2nd edition)
- Mills J, Platts K, Neely A, Richards A & Bourne M. (2002). Creating a Winning Business Formula
- Bourne M & Bourne P. (2002). Change Management in a Week
- Mills M, Platts K, Bourne M & Richards A. (2002). Competing through Competence
- Bourne M, Mills J, Neely A, Platts K & Richards H. (2002). Strategy and Performance
- Bourne M & Bourne P. (2002). Successful Change Management in a Week
- Bourne M. (2002). Performance Measurement: A Brief History In Handbook of Performance Measurement. Gee Publishing.
- Bourne M(ed.). (2001). The handbook of performance measurement (1st edition)
- Bourne M & Neely A. (2001). Why measurement initiatives succeed and fail In Business Performance Measurement: Theory and Practice. Cambridge University Press.
- Platts K, Bourne M & Elloit R. (2001). Manufacturing performance measurement In International Encyclopaedia of Business and Management. Thomson Learning.
- Bourne M. (2001). Designing performance measurement systems In Handbook of Performance Measurement. Gee Publishing.
- Bourne M. (2001). Designing and testing the business model In Handbook of Performance Measurement. Gee Publishing.
- Bourne M & Richards A. (2001). Displaying performance measurement information In Handbook of Performance Measurement. Gee Publishing.
- Bourne M. (2001). Implementation Issues In Handbook of Performance Measurement. Gee Publishing.
- Bourne M. (2001). Using performance measures In Handbook of Performance Measurement. Gee Publishing.
- Bourne M. (2001). The development of performance measures In Handbook of Performance Measurement. Gee Publishing.
- Bourne M. (2001). Performance measurement frameworks In Handbook of Performance Measurement. Gee Publishing.
- Bourne M. (2001). Measuring competence and capability In Handbook of Performance Measurement. Gee Publishing.
- Bourne M & Bourne P. (2000). Understanding the Balanced Scorecard in a Week
- Bourne M. (2000). Implementing a Balanced Scorecard Measurement System In Handbook of Management Accounting. Gee Publishing.
- Mills J, Platts K, Neely A, Richards A, Gregory M, .... (1996). Creating a Winning Business Formula
- Neely A, Mills J, Gregory M, Richards A, Platts K, .... (1996). Getting the Measure of your Business (1)
- Kenny G & Bourne M. Performance Measurement In Wiley Encyclopedia of Management. Wiley.
