Cranfield School of Management

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Welcome to the Centre for Business Performance

The Centre for Business Performance specialises in the design, implementation, use and ongoing maintenance of performance measurement and management systems. Drawing on over fifteen years experience and applied research, we have created and tested a pallet of tools and techniques for use in organisations.

Our main activities are:

Practical courses and workshops to help people manage their organisations, improve performance and design their compensation systems
Masters degree (MSc) in Managing Organisational Performance, a two year executive post graduate programme designed to develop specialists and line managers with a strong focus on improving their own organisation in the process.
PG Certificate and Black Belt, an executive programme to develop performance improvement change agents
Rigorous and relevant academic research around important issues in organisational performance
Roundtables for those both in business and public sector organisations, where we disseminate our knowledge, engage in debate and assure the relevance of our research

"We aim to improve organisational performance by undertaking important research and through creating new tools, approaches and insights that improve management practice"

Programmes

Managing Organisational Performance. The Executive Masters Degree, designed to help those wrestling with performance and strategy execution issues in their own organisations. Covering the spectrum of scorecard design and implementation, strategy, decision-making, performance improvement, reward and change management this two-year degree requires eight weeks attendance in Cranfield together with project and research work in your own organisation. Further details.

Managing Performance Improvement. A unique combination of a Black Belt and Post Graduate Certificate designed to launch the careers of those interested in making an impact in lean, six sigma and performance improvement. Further details

Strategic Performance Management. A three day interactive executive programme to help you manage your organisation’s performance. This workshop is highly interactive covering the design of scorecards, success and strategy maps, Key Performance Indicators, setting targets, and managing through measurement. Further details.

Operational Performance Management. A two day interactive executive programme to help you improve your organisation’s performance. This workshop is highly interactive covering continuous improvement techniques including target setting, process improvement, route cause analysis, statistical process control and developing a performance culture. Further details.

Research

How to set targets and attach incentives. Research report now available from Dr Monica Franco (monica.franco@cranfield.ac.uk).

The impact of HR and people management on performance. CBP are currently conducting research funded by investors in people on the impact of HR and people management practices on business performance. Further details.

Recent and Current Research. Cranfield has a reputation for industrially relevant and academically rigorous research. See Doctoral research for examples and opportunities. We are currently researching 'Emerging Issues in Performance Measurement' and will publish a special issue of the Managing Accounting Research Journal. To participate and further details.

Global research report reveals how firms can develop full value from Enterprise Performance Management (EPM). A new report from Cranfield School of Management, sponsored by the world's largest enterprise software company Oracle, has found that many global enterprises are struggling to capitalise on the full value of enterprise performance management (EPM). Further details.