Research Led Events

Cranfield School of Management

Calendar of Research Led Events


      11 September

      17 September

        18 September

        • Cranfield Customer Management Forum
          Developing Customer Relationships
          From IT and processes to structure, metrics and governance
          Includes Tim Crick, until recently Group Head of CRM, RBS

        22-23 September

        • Public Sector Performance Roundtable
          Integrated Reporting and its application to the public sector; Integrating lean management and performance management; The good, the bad and the quality: Measuring ambulance trust performance and patient experience (Workshop on 23rd Sept)

          23 September

          25 September

          8 October

            11 November

            13 November

            17 November

            20 November

              27 November

              10 December

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