Research Led Events

Cranfield School of Management

Calendar of Research Led Events



15 October

20 October

28 October

4 November

19 November

24-25 November

25 November

Omnichannel strategy: coverage, cost and customer experience. 
Joining up the journey: processes, data, metrics and structure
Speakers include LinkedIn, Homebase and Dell

3 December


20 or 21 January

Joint event with Awards International
Hear from winners of the UK Customer Experience Awards 

11 February

16 and 17 March

20 April

Hear from more winners of the UK Customer Experience Awards!

26 May

22 June

Insight into Action

22 September

29 September

Business Transformation

23 November

24 November

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