Cranfield School of Management

 

Cranfield Customer Management Forum

In association with IBM Global Business Services

Who is it for?

  • Marketing directors
  • Senior managers in marketing, sales and customer services 

Aims and objectives

  • Brings together pioneering thinkers from across industry and in academia
  • Offers access to best practice and the opportunity to network
  • Opportunity to support original research that has outcomes of immediate use to directors and managers

Membership benefits

  • Enables members to extend their understanding of customer management techniques used in today’s business environment
  • Enables members to develop practical techniques for business improvement
  • Serves as a forum for sharing practice and experience with a supportive group of peers from a range of sectors
  • Provides the opportunity to investigate and identify excellent practice through Cranfield research
  • Enables members to solve immediate problems in customer management through informal networking
  • Obtain professional development credits for the Chartered Institute of Marketing's CPD programme

Eligibility

  • This club operates on a non-competitive basis - applications will not knowingly be accepted from competitors of any existing members without their express permission. 
  • This club does not accept applications from consultants or individuals.
Details

Meetings: four times per year
Number of participants per membership: three at each event



The Cranfield Customer Management Forum is certified by the Chartered Institute of Marketing for Continuing Professional Development (CPD).

The Cranfield Customer Management Forum is sponsored by IBM.


For further information about this club please call +44 (0)1234 758008 or click the button to the left to request information and we will contact you as soon as possible.

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