Building High Performance Supply Chains

Cranfield School of Management

Building High Performance Supply Chains Programme

Business Leaders Programme Introduction

There is a growing recognition that companies no longer compete as individual entities but rather as part of a wider supply chain. The strength of these networks is determined in large part by the quality of the relationships that connect partners across the supply chain and by the competitiveness of the business processes that underpin them.

In this ground-breaking programme - led by Professors Martin Christopher and Doug Lambert (from Fisher School of Business) - the latest thinking and best practice from both sides of the Atlantic is presented in a highly interactive format.

Tuition, course materials, full board accommodation and lifelong access to the Cranfield School of Management Alumni Network are included in the price of this course.


You will gain:
  • An assessment tool that will point you towards the main opportunities for increasing your supply chain’s performance
  • Practical ideas from Doug Lambert and Martin Christopher on how to use the process to transform your own supply chain
  • Detailed instructions on how to use the ‘Partnership Model’ to reap the full benefits of collaborating with the right customers and suppliers, and to increase the involvement of other key functions within your firm
  • A measurement framework to show how supply chain performance ties to your firm’s overall financial results as you implement the processes covered in the course.
Your organisation will gain:
  • Detailed insights into the design of competitive supply chain processes
  • Access to a step-by-step process that best-in-class companies are using to achieve supply chain excellence
  • Findings of the latest research by Cranfield.


This programme will show you how to achieve your organisation’s full business potential through equipping you with valuable tools to help deliver supply chain excellence.

The focus of the workshop will be on how superior supply chain processes can be created and deployed alongside mutually beneficial relationships with business partners to build sustainable competitive advantage. These key business processes include:

  • Customer relationship management
  • Customer service management
  • Demand management
  • Order fulfilment
  • Manufacturing flow management
  • Supplier relationship management
  • Product development and commercialisation
  • Returns management.


All executives responsible for developing and implementing supply chain strategies.

As supply chain improvement is a cross­functional task, we recommend a small team from across your organisation attends to ensure immediate momentum from this programme.


Martin Christopher 


3 days, residential


Click on the dates below to apply

Fees include tuition, course materials, accommodation (where applicable) and lifelong access to Alumni Membership Benefits (on courses of 2 days or more duration).

For further information contact:-

Laura Lack
+44 (0)1234 758122

Download application form
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