The pages presented here provide background and information about the project. The symbol indicates a PDF document for which you may need to get Adobe Acrobat reader. Please note that other documents and pages linked from this page are beyond our control.
Pilbeam, C.J. and David A. Buchanan, D.A., 2010, ‘A very unpleasant disease: the rapid reform and maintenance of infection control’, paper presented to the Seventh Biennial International Conference in Organizational Behaviour in Healthcare, University of Birmingham, April.
Buchanan, D.A., Bailey, C. and Osbourne, J., 2010, ‘Up to our shoulders in concrete: how the need for radical change inhibits radical change’, poster presentation to Delivering Better Health Services, The Health Services Research Network and the Service Delivery and Organisation Network Joint Annual Conference, Manchester, June.
Buchanan, D.A., 2010, ‘Two years from now, I don’t just want to be doing what we do today more efficiently: CIP, QIPP, and strategic change in healthcare’, paper presented at the British Academy of Management Annual Conference, Symposium on Strategic Management and Performance in Changing Times, September.
Buchanan, D.A., 2010, ‘Healthcare managers: the other front line?’, a six minute television interview, based on this project, available on the Cranfield School of Management website and on the Cranfield section on YouTube from mid-July, accompanied by a pdf transcript. Also published in the September 2010 issue of Think Cranfield, a quarterly online newsletter reporting on topical issues and Cranfield research.
Buchanan, D.A., 2010, ‘NHS managers: the other front line?, Think Cranfield, a quarterly online newsletter, September; available at:
Pilbeam, C.J. and Buchanan, D.A., 2010, ‘After the crisis: the maintenance model of effective change’, Health Service Journal Online Resource Centre, 16 August; available (to HSJ subscribers) at:
Buchanan, D.A., 2010, ‘Leading and implementing change: recognizing the other NHS front line’, Health Service Journal Seventh Annual Leadership Forum, The Cavendish Centre, London, 29 November.
Parry, E. and Buchanan, D.A., 2011, ‘Releasing time to manage’, Management Focus, Spring edition, pp.10-13.
Osbourne, J.A. and Parry, E., 2011, ‘We’re struggling with the sense of victim in the middle’: the emotional labour of management in healthcare’, developmental paper, the British Academy of Management Annual Conference, Aston University Birmingham, Healthcare Organization and Management track, September.
Denyer, D., Buchanan, D.A., Parry, E. and Osbourne, J.A., 2011, ‘My job is wicked: the pressures and demands on middle management in the NHS’, developmental paper, the British Academy of Management Annual Conference, Aston University Birmingham, Healthcare Organization and Management track, September.
Pilbeam, C. and Moore, C., 2011, ‘Are you talkin’ to me?: a social network analysis of a change agent’s interactions’, developmental paper, the British Academy of Management Annual Conference, Aston University Birmingham, September.
Pilbeam, C.J. and Buchanan, D.A., 2012, ‘A very unpleasant disease: successful post-crisis management in a hospital setting’, in Helen Dickinson and Russel Mannion (eds), The Reform of Health Care: Shaping, Adapting and Resisting Policy Developments, Palgrave Macmillan, Houndmills Basingstoke, pp.211-226.
Moore, C. and Buchanan, D.A., 2012, ‘Sweat the small stuff: minor problems, rapid fixes, major gains’, paper presented to the 8th International Conference on Organizational Behaviour in Healthcare, Dublin, April.