Maria Rey
Centre for Business Performance,
Cranfield School of Management
Qualifications
BSc in Economics
MSc in Logistics & Supply Chain Strategy
Background
Extensive work as a senior advisor in supply chain strategy and service delivery models to firms in the FMCG and manufacturing industries. Currently serving as Senior Lecturer, Customized Programs at the Supply Chain & Logistics (SCL) Institute at Georgia Tech (Atlanta).
Research Topic
Alignment of inter-firm performance measures as a predictor of relationship success
Research Issue.
As more firms shrink their core business their periphery of business relationships they manage keeps growing. Most firms use performance measures to govern these relationships, although the scope of use is frequently limited to tracking performance of a service provider or a partner. My research proposes to use existing performance measures as a vehicle to assess how aligned the relationship is to the strategic goals of both members of the relationship. The level of alignment could predict the stability, longevity and overall success of the relationship.
Sector
Business Relationship Management; supply chain management; service outsourcing
Research Methods
Quantitative: Development of an alignment index across multiple sets of performance measures Quantitative: SEM Qualitative: Interviews with relationship managers of sample contracts in the research.
Theoretical Perspective
Transaction Cost Economics Strategic Alignment (Venkatraman).
Why I Chose Cranfield
Quality of the supervisor and his interest in my field of research. World-class research centre in the area of performance measurement systems. Excellence in theoretical research and methodological rigour.
Published Papers.
Rey, M. And Neely, A, Measuring Business Excellence, 2010 “Beyond Word: Measuring Alignment in Inter-Firm Relationships”