 | Andrea Abrahams, General Director, talks about the carbon management programme, BP Target Neutral, which works to the framework of reduce, replace and neutralise. Andrea also gives an example of where offsetting is a part of the carbon management strategy. |
 | Dr Gabriela Alvarez, Director at Latitude talks about her research, which focuses on sustainable value chains within Nestlé and its portfolio of very different brands. For example, Nespresso have developed a sustainability approach from the farmer, community and a quality perspective, whereas Nescafé and other, larger brands within the organisation have other considerations, such as mobility, securing raw materials, etc. |
 | Harshal Gore, Membership Services Manager at GS1 outlines how retailers and suppliers have been struggling with product information management within the Supply Chain. Where trust may have previously been an issue with regards to sharing data, the availability and importance of consumer information is now driving a change of approach in order that consumer needs can be met. |
 | Andrew Haworth, Supply Chain Director explains how Balfour Beatty’s Innovation Programme is an important strategic business initiative. From a Supply Chain perspective, their Open Innovation Programme is about engaging with innovation at the grass roots of the supply chain and investing in technology solutions which enable collaborative working across the supply chain. They have also invested in the creation of a Supply Chain Solutions team who are dedicated to working consistently with the Supply Chain and relevant project teams within Balfour Beatty. |
 | Kevin Ferrol, Supply Chain Manager at Centrica explains how, in order to maximise value for their own business, relationship management is a key focus area for Centrica. Kevin outlines how successful SRM takes time, energy and resource - Centrica have separated out the roles of contract owners and relationship managers in order to keep discussions relevant and on track. |
 | Professor Remko van Hoek, Global Procurement Director at PWC explains how they engaged with the EPN club members in advance of their session on supplier relationship management and then tailored the content of the presentation to suit their needs, referencing relevant research against the issues. Remko also outlines why supplier relationship management is so important in today's market. |
 | Alan Braithwaite explains how important the procurement function is to the business as a whole, pointing out that as much as 60% of a company's revenue can leave through this function. As well as getting the basics right it is important to take an end-to-end strategic view, as your conditions and characteristics of supply will ultimately affect your customers. |
 | Professor Corrado Cerruti talks about the risks associated with different types of supplier relationship and how to manage them. High involvement partnerships in the long term warrant different investment strategies to deep relationships over the short term. |
 | Odette Beattie, UK Manager for Resourcing in Marketing & Corporate Purchasing at Tesco talks about developing a consistent message for what 'good' recruitment looks like to your business. She also highlights some key points around the retention of good people. |
 | Doug Rode, Managing Director of Procurement and Supply Chain at Michael Page talks about some of the misconceptions around the ease of recruiting over the past few years given the current economic climate. Whilst social media and the internet have facilitated easier access to the right candidates, Doug also points out that the recruitment process itself can have a big impact on keeping the right person engaged. |
 | Michael Crean, Director of Service Division explains how SKF delivers value to their customers though investment in tools which enable them to understand their customers and engage with them in order to deliver value which is relevant to their industry and needs. |
 | Holger Schiele, Professor of Technology Management -- Innovation of Operations at the University of Twente talks about why being a preferred customer is becoming more important due to supplier scarcity as well as the requirement for innovation. He also describes how organisations are managing to achieve this status. |