Cranfield School of Management

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Cranfield On: Innovation and Operations Management

  • 60 seconds with Professor Mark Jenkins - Innovate or Imitate?

    04/06/2013

    Professor Mark Jenkins on whether to innovate or imitate to build competitive advantage.

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  • Perceptions of Industrial Design

    By Pietro Micheli | 29/05/2012

    A pleasing design undoubtedly strengthens the appeal and commercial success of new products. Dr Pietro Micheli discusses a study that investigates differences in the language used by managers and industrial designers and that dialogue between the two groups is key to success.

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  • Innovation in Justice

    By David Baxter | 01/02/2012

    Cranfield School of Management has published the findings of an extensive research study examining innovation across a number of areas within the Justice sector. The report identifies key factors that promote and support innovation and the challenges faced by organisations attempting to introduce innovation into traditionally risk-averse environments.

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  • Global Car Industry: What Next?

    By Mike Sweeney | 17/10/2011

    The global car industry is changing and evolving. What are the key trends and implications? Mike Sweeney discusses the nature of changes in the British car industry, how the industry impacts on the UK economy and makes an assessment of the global car industry’s future, with the emergence of competition and change which crosses national boundaries

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  • Downsizing: Key Considerations

    By Mike Sweeney | 02/08/2011

    In todays fluctuating business environment, companies must sometimes make the choice to downsize some of their operations. Lessons from best practice and research are identified and five key steps are discussed to successfully manage downsizing or plant closure.

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  • Cost saving through collaboration?

    By Bob Lillis | 14/07/2011

    Bob Lillis explores an issue that is common in many organisations, and that is cutting costs. He contends that it is possible and desirable to reduce costs through collaboration via a lean strategy. However, there are important pre-conditions to making this work.

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  • Collaborate to Innovate

    By Keith Goffin | 20/06/2011

    In this climate of cuts, Keith Goffin discusses an innovative way forward: new partnerships between the public sector and commercial organisations. This combines the capabilities of public and private partners in a unique way that enables the generation of new services (which neither partner could develop alone), and in a way that the revenues are shared. He discusses examples from the Met Office and the health services.

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  • Customer Focus: Making it happen

    By Graham Clark | 16/05/2011

    Graham Clark discusses what it takes to be a customer focussed organisation that stands out from the crowd. It may seem such a simple equation: good customer service equals good business. And yet this patently isn’t played out in practice, as all of us have experienced. Learning from organisations such as Southwest Airlines, great service is delivered consistently throughout the whole network of relationships. Too much attention to heroes on the service front line is not enough; there is

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  • Tapping into Hidden Customer Needs

    By Keith Goffin | 26/11/2010

    What are the key reasons for new product success & what steps can companies take to promote

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  • The Motor Industry: What is the Future?

    By Mike Sweeney | 30/07/2010

    Mike Sweeney looks at change in the motor industry

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  • The Car Industry at a Tipping Point?

    By Mike Sweeney | 21/05/2009

    Professor Mike Sweeney discusses the current global situation in the auto industry

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  • Manufacturing is Alive and Kicking

    By Marek Szwejczewski | 20/04/2009

    Dr Marek Szwejczewski looks at the health of UK manufacturing

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  • The Recession: An Innovation Opportunity

    By Keith Goffin | 19/03/2009

    Professor Keith Goffin examines the benefits of innovation during the recession

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  • Innovation for Organisational Resilience

    By Patrick Reinmoeller | 27/02/2009

    Professor Patrick Reinmoeller talks about links between innovation and resilience

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  • Service Delivery

    By Graham Clark | 07/10/2008

    Graham Clark stresses that service delivery becomes even more important in difficult economic times

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