Alan Meekings joined the Centre for Business Performance in August 2002 as a Visiting Fellow. Previously Alan graduated in Engineering at Downing College, Cambridge. He entered the management consulting profession in 1988, joining Gemini Consulting - now part of Cap Gemini Ernst & Young - as its sixth employee in Europe.
Since then, he has led complex major change programmes for a wide range of clients in sectors such as retail, financial services, engineering, transport, utilities, aerospace, defence, and the public sector.
His consulting experience is equally broad, encompassing strategy development and implementation, organisation design and development, process and quality improvement, leadership development, change management, and e-business creation. He recently spent a year as Chief Executive with one of Cap Gemini Ernst & Young's clients setting-up a new, stand-alone, interactive technology business.
He has written widely on topics such as transformational change and continual improvement, and is an acknowledged authority on the practical application of systems thinking, and the implementation and use of performance measurement in organisations.
He has consulted at the leading edge in several developing fields since their inception, not least in what we would now term business process re-engineering, e-business, and customer relationship management, and has recently pioneered a number of ground-breaking developments in partnership outsourcing and front-line customer contact.
In December 2001, Alan left Cap Gemini Ernst & Young to establish his own consulting practice, Landmark Consulting, specialising in helping organisations achieve radical, sustainable improvements in performance. The work of Landmark Consulting is grounded in the principles of systems thinking (for the overall optimisation of performance), lean thinking (for the systematic identification and elimination of waste), and change management thinking (for the effective implementation of sustainable change).
For more information on Performance Measurement visit the Performance Measurement Association Web Site. The PMA is a a global network for those interested in the theory and practice of performance measurement and management.