Learning Development Executive
BA DipIA MCIPD
Steve is a Learning Development Executive within the Centre for Customised Executive Development at Cranfield School of Management, designing and implementing learning strategies for managers using online networking methods. He has spent some 15 years consulting on organisational and change management issues.
He draws on over 20 years' practical experience of putting change into practice, through senior human resources positions in software, engineering, telecommunications and media industries. He is the co-author of four books on performance and change management, customer service and empowerment and has written widely in professional journals.