Managing Transition

Cranfield School of Management

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Success Story

Managing Transition in professional services.  How one consulting business used BGP to help a successful move to a new phase of ownership and development.

ABC Consultants* is one of the UK’s leading consulting firms providing specialist technical advice and design services to a range of clients in the water and extractive industries.  Thirty years ago the business was effectively a one-man band with a narrow specialism.  Today it is a multi-disciplinary practice of twenty people, in its second phase of management control. 

One of its senior partners – Ms N - participated in BGP in 2005, to help her and her colleagues in that process of transition.  This case study describes how the business has entered a new stage of development and how, in the last two years, ABC has repositioned itself accordingly.  The lessons learned will resonate with any business facing a managerial transition, whether it be between generations of a family or as a management handover.

*For reasons of confidentiality, the identity of this business has been concealed. 

A companion piece to this article, click on the attached link – Brand Me to Brand Business

For the full case study, click here

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