Cranfield School of Management

Books

• Bourne, M. C. S. & Bourne, P. A., (2007), Balanced Scorecard - Instant Manager, Hodder, London.
• Bourne, M.; Bourne, P. (2004) Cuadro de mando integral en una semana. Barcelona: Gestion 2000
• Neely, A. (2003) Measuring Business Performance: Why What, How. London: Economist Books
• Mills, M.; Platts, K.; Bourne, M.; Richards, A. (2002) Competing through Competence. : Cambridge University Press
• Bourne, M.; Bourne, P. (2002) Successful Change Management in a Week. London: Hodder & Stoughton
• Neely, A.; Adams, C.; Kennerley, M. (2002) The Performance Prism: The Scorecard for Measuring and Managing Business Success. London: Financial Times Prentice Hall
• Bourne, M.; Mills, J.; Neely, A.; Platts, K.; Richards, H. (2002) Strategy and Performance. :
• Bourne, M.; Bourne, P. (2002) Change Management in a Week. :
• Neely, A.; Bourne, M.; Mills, J.; Platts, K.; Richards, A. (2002) Getting the Measure of your Business. Cambridge: Cambridge University Press
• Mills, J.; Platts, K.; Neely, A.; Richards, A.; Bourne, M. (2002) Creating a Winning Business Formula. Cambridge: Cambridge University Press
• Marr, B.; Erlhoefer, F.; Neely, A. (2001) Weighing the Options: Balanced Scorecard Software. Stamford, CT: Gartner Direct
• Marr, B.; Neely, A. (2001) The Balanced Scorecard Software Report. Stamford, CT: Gartner/Cranfield School of Management
• Bourne, M.; Bourne, P. (2000) Understanding the Balanced Scorecard in a Week. London: Hodder & Stoughton
• Neely, A. (1998) Measuring Business Performance: Why, What, How. London: Economist Books
• Neely, A. (1998) Operations Management - Instructor's Manual. London: Pitman
• Neely, A.; Mills, J.; Gregory, M.; Richards, A.; Platts, K.; Bourne, M. (1996) Getting the Measure of your Business. Horton Kirby: Findlay Publications
• Mills, J.; Platts, K.; Neely, A.; Richards, A.; Gregory, M.; Bourne, M. (1996) Creating a Winning Business Formula. Horton Kirby: Findlay Publications

Book Edited

• Bourne, M. (2004) The Handbook of Performance Measurement. London: Gee Publishing
• Neely, A.; Kennerley, M.; Walters, A. (2004) Performance measurement and management: public and private. : Cranfield School of Management
• Neely, A. (2002) Business Performance Measurement: Theory and Practice. Cambridge: Cambridge University Press
• Neely, A.; Walters, A.; Austin, R. (2002) Performance Measurement and Management 2002: Research and Action. : Cranfield School of Management
• Bourne, M. (2001) The Handbook of Performance Measurement. London: Gee Publishing
• Neely, A. (2000) Performance Measurement - Past, Present and Future. : Cranfield School of Management
• Neely, A. (2000) Performance Measurement: Unifying Theories and Integrating Practice. : Cambridge University Press
• Neely, A.; Waggoner, D. (1998) Performance Measurement: Theory and Practice. Volumes 1 & 2. : University of Cambridge

Book Section

• Marr, B.; Roos, G. (2005) A strategy perspective on intellectual capital. in Perspectives on intellectual capital - interdisciplinary insights into management, measurement and reporting, Boston: Elsevier
• Spender, J.; Marr, B. (2005) A knowledge-based perspective on intellectual capital. in Perspectives on intellectual capital - interdisciplinary insights into management, measurement and reporting, Boston: Elsevier
• Marr, B.; Roos, G. (2005) A reporting perspective on intellectual capital. in Perspectives on intellectual capital - interdisciplinary insights into management, measurement and reporting, Boston: Elsevier
• Marr, B.; Neely, A. (2005) Managing and measuring for value: The case of call centre performance. in Business Performance Measurement: Towards Organisational Excellence, : Le Magnus University Press
• Neely, A.; Adams, C. (2005) Perspectives on performance: The performance prism. in Business Performance Measurement: Towards Organisational Excellence, :
• Neely, A. (2005) Performance measurement. in Blackwell Encyclopaedic Dictionary of Operations Management, Oxford: Blackwell
• Franco, M.; Bourne, H. (2004) The linkage between performance measurement systems and reward practices. in The Handbook of Performance Measurement, London: Gee Publishing
• Bourne, M.; Franco, M.; Wilkes, J. (2004) The impact of performance measurement on performance. in The Handbook of Performance Measurement, London: Gee Publishing
• Marr, B.; Gray, D.; Schiuma, G. (2004) Measuring intellectual capital - what, why and how?. in Handbook of Performance Measurement, :
• Kennerley, M.; Neely, A. (2004) Measuring and managing the right things. in FT Handbook of Management, : Pearson
• Neely, A.; Marr, B.; Roos, G.; Pike, S. (2004) The evolution of measuring intangible assets - past, present and future. in Intangibles in der Unternehmenssteuerung, Munich: Verlag Vahlen
• Neely, A. (2004) Performance measurement: The new crisis. in FT Handbook of Management, London: Financial Times
• Neely, A.; Kennerley, M. (2004) Measuring and managing the right things. in FT Handbook of Management, London: Financial Times
• Neely, A.; Jarrar, Y. (2003) Extracting value from data - supporting the DHL UK Board. in Emerging Board Practices, : CIMA
• Neely, A.; Bourne, M.; Adams, C. (2003) A new view of capital planning. in Competitive Financial Operations (The CFO Project): Business Analytics and Performance Management, San Francisco: Montgomery Research Inc.
• Neely, A.; Bourne, M.; Adams, C. (2003) Better budgeting and beyond. in Competitive Financial Operations (The CFO Project): Business Analytics and Performance Management, San Francisco: Montgomery Research Inc.
• Neely, A.; Marr, B.; Roos, G.; Pike, S. (2003) The evolution of measuring intangible assets - past, present, and future. in Intangibles in der Unternehmenssteuerung, Munchen: Vahlen Verlag
• Marr, B.; Gray, D. (2003) The three reasons why organizations measure their intellectual capital. in Intangibles in der Unternehmenssteuerung, Munchen: Vahlen Verlag
• Neely, A.; Marr, B.; Adams, C.; Kapashi, N. (2002) Measuring eBusiness Performance. in Business Performance Measurement: Theory and Practice, Cambridge: Cambridge University Press
• Bourne, M. (2002) Performance Measurement: A Brief History. in Handbook of Performance Measurement, London: Gee Publishing
• Neely, A.; Adams, C. (2002) The Performance Prism. in Encyclopaedia of Social Measurement, : Elsevier
• Marr, B.; Neely, A. (2002) Software for Measuring Performance. in Handbook of Performance Measurement, London: Gee
• Kennerley, M.; Neely, A. (2001) Performance Measurement Frameworks: A Review. in Business Performance Measurement: Theory and Practice, : Cambridge University Press
• Kennerley, M. (2001) Performance Measurement Business. in Reader's Guide to the Social Sciences, : Fitzroy Dearborn
• Kennerley, M. (2001) Benchmarking. in Reader's Guide to the Social Sciences, : Fitzroy Dearborn
• Bourne, M.; Neely, A. (2001) Why measurement initiatives succeed and fail. in Business Performance Measurement: Theory and Practice, : Cambridge University Press
• Neely, A.; Szwejczewski, M. (2001) The Performance of SMEs: An Analysis of the Benchmark Index Data. in IoD Handbook, : IoD
• Jarrar, Y. (2001) Statistical Process Control. in Handbook of Performance Measurement, London: GEE Publishing
• Platts, K.; Bourne, M.; Elloit, R. (2001) Manufacturing performance measurement. in International Encyclopaedia of Business and Management, London: Thomson Learning
• Marr, B.; Schiuma, G. (2001) Measuring and Managing Intellectual Capital and Knowledge Assets in New Economy Organisations. in Handbook of Performance Measurement, London: Gee Publishing
• Schiuma, G.; Marr, B. (2001) Managing Knowledge in eBusinesses: The Knowledge Audit Cycle. in Profit with People, : Deloitte & Touche
• Franco, M. (2001) Rewarding hot skills. in Cinco Dias Special Edition, :
• Bourne, M. (2001) Designing performance measurement systems. in Handbook of Performance Measurement, London: Gee Publishing
• Neely, A.; Najjar, A. (2001) Linking Financial Performance to Employee and Customer Satisfaction. in Business Performance Measurement: Theory and Practice, Cambridge: Cambridge University Press
• Neely, A.; Adams, C. (2001) Perspectives on Performance: The Performance Prism. in Handbook of Performance Measurement, London: Gee Publishing
• Neely, A.; Austin, R. (2001) Measuring Performance: The Operations Perspective. in Business Performance Measurement: Theory and Practice, Cambridge: Cambridge University Press
• Bourne, M. (2001) Designing and testing the business model. in Handbook of Performance Measurement, London: Gee Publishing
• Bourne, M.; Richards, A. (2001) Displaying performance measurement information. in Handbook of Performance Measurement, London: Gee Publishing
• Bourne, M. (2001) Implementation Issues. in Handbook of Performance Measurement, London: Gee Publishing
• Bourne, M. (2001) Measuring competence and capability. in Handbook of Performance Measurement, London: Gee Publishing
• Bourne, M. (2001) Performance measurement frameworks. in Handbook of Performance Measurement, London: Gee Publishing
• Bourne, M. (2001) Using performance measures. in Handbook of Performance Measurement, London: Gee Publishing
• Bourne, M. (2001) The development of performance measures. in Handbook of Performance Measurement, London: Gee Publishing
• Bourne, M. (2000) Implementing a Balanced Scorecard Measurement System. in Handbook of Management Accounting, London: Gee Publishing
• Kennerley, M.; Davies, A.; Kochhar, A. (1997) The Integration of Strategic Measures of Performance and Cause and Effect Relationships in Manufacturing Planning and Control System Models. in Modelling Techniques for Business Process Re-engineering and Benchmarking, London: Chapman and Hall
• Neely, A. (1997) Performance Measurement. in Blackwell Encyclopaedic Dictionary of Operations Management, Oxford: Blackwells