Cranfield School of Management

Conference Papers

• Micheli, P.; Kennerley, M. (2005) Organization theory perspectives of performance measurement systems in public sector organizations - a systematic literature review. EURAM 4th Annual Conference, Munich, 4-7 May 2005
• Martinez, V.; Kennerley, M. (2005) Performance measurement systems: Benefits. EURAM Annual Conference, Munich, 4-7 May 2005
• Franco, M.; Bourne, M.; Huntington, R. (2005) The relationship between strategic performance measurement systems and executive compensation systems: A UK based study. PMA 2004 Conference, Edinburgh, 28-30 July 2004
• Neely, A. (2005) The evolution of P/OM research: Reflections of 25 years. Decision Sciences Institute 36th Annual Meeting, San Francisco, 19-22 November 2005
• Neely, A. (2005) What has 25 years of P/OM research taught us about productivity. EurOMA 12th Annual Conference, Budapest, 19-22 June 2005
• Neely, A.; Adams, C.; Kennerley, M. (2005) The performance prism: lessons from practice. 16th Annual POMS Conference, Chicago, 29 Apr - 2 May 2005
• Neely, A.; Roth, A.; Voss, C. (2005) Collaborative research: Engaging practitioners in management research. 16th Annual POMS Conference, , 29 Apr - 2 May 2005
• Martinez, V.; Kennerley, M. (2005) Impact of performance management reviews: Evidence from an energy supplier. EurOMA 12th Annual Conference, Budapest, 19-22 June 2005
• Martinez, V. (2004) Managing value creation at the CEO's level. Value - oder was versteht die Industrie unter Werttschofung?, Stuttgart, 30 September 2004
• Martinez, V.; Kennerley, M.; Neely, A. (2004) Impact of performance measurement and management systems: a methodological approach. British Academy of Management Conference, St Andrews, 30 Aug - 1 Sep 2004
• Neely, A.; Kennerley, M.; Martinez, V. (2004) Does the balanced scorecard work: an empirical investigation. EurOMA International Conference, Fontainebleau, 27-29 June 2004
• Wilcox, M.; Mason, S.; Neely, A.; Bourne, M. (2004) Predictive performance measurement: taking control of business processes in manufacturing. British Academy of Management Conference, St Andrews, 30 Aug - 1 Sep 2004
• Franco, M.; Bourne, M. (2004) Are strategic performance measurement systems really effective?. EurOMA 11th annual conference, Fontainebleau, 27-29 June 2004
• Gray, D.; Neely, A. (2004) The costs of measuring intellectual capital assets. PMA 2004 Conference, Edinburgh, 28-30 July 2004
• Gray, D.; Rastas, T.; Roos, G. (2004) What intangible resources do companies value, measure and report? A combination of UK and Finnish research. International Congress on Reporting and Interpretation of Intellectual Capital, Helsinki, 1-3 September 2004
• Micheli, P.; Franco, M.; Marr, B.; Bourne, M. (2004) Business performance measurement - an organisational theory perspective. PMA 2004 Conference, Edinburgh, 28-30 July 2004
• Franco, M.; Marr, B.; Martinez, B.; Gray, D.; Adams, C.; Micheli, P.; Bourne, M.; Kennerley, M.; Mason, S.; Neely, A. (2004) Towards a definition of a business performance measurement system. PMA 2004 Conference, Edinburgh, 28-30 July 2004
• Marr, B.; Neely, A.; Bourne, M.; Kennerley, M.; Franco, M.; Wilcox, M.; Adams, C.; Mason, S. (2004) Business performance measurement - what is the state of use in large US firms?. PMA 2004 Conference, Edinburgh, 28-30 July 2004
• Carlucci, D.; Marr, B.; Schiuma, G. (2004) Mapping the value of intellectual capital: how knowledge assets contribute to create corporate value. PMA 2004 Conference, Edinburgh, 28-30 July 2004
• Neely, A.; Micheli, P. (2004) Performance measurement in the UK's public sector: linking the national to the local agenda. British Academy of Management Conference, St Andrews, 30 Aug - 1 Sep 2004
• Antonacopoulou, E.; Hodgkinson, G.; Huxham, C.; Johnson, G.; Neely, A.; Wensley, R.; Yip, G. (2004) Voices from across the Pond. Academy of Management Annual Meeting, New Orleans, 6-11 August 2004
• Bauer, J.; Tanner, S.; Neely, A. (2004) Benchmarking performance measurement: A consortium benmarking study. PMA 2004 Conference, Edinburgh, 28-30 July 2004
• Neely, A.; Kennerley, M.; Martinez, V. (2004) Does the Balanced Scorecard work: An empirical investigation. PMA 2004 Conference, Edinburgh, 28-30 July 2004
• Neely, A. (2004) The power of performance. 2nd World POMS Congress, Cancun, 30 Apr - 1 May 2004
• Moir, L.; Kennerley, M. (2004) Where and how do financial and social issues meet? How can value be created both for the firm and for society?. IABS Annual Meeting, Jackson Hole, WY, 3-7 March 2004
• Micheli, P.; Kennerley, M. (2004) Performance measurement in public sector organizations: A new institutional theory perspective. Workshop on Public Sector in Common Europe - Trends and Fashions, Lofoten Islands, Norway, 6-8 June 2004
• Neely, A.; Micheli, P. (2004) Performance measurement in the UK's public sector: linking the national to the local agenda. CIMA New Public Sector Seminar, Edinburgh, 28-29 October 2004
• Martinez, V. (2003) Managing value creation - the 'value matrix and the value cube' frameworks to describe and create value. Improving Business Performance Conference, Glasgow, 11 June 2003
• Albores, P.; Martinez, V.; Bititci, U. (2003) A proposed extended enterprise architecture and its implications for knowledge management. 10th ISPE International Conference on Concurrent Engineering: Research and Applications, Madeira, 26-30 July 2003
• Martinez, V.; Albores, P. (2003) Performance indicators for the evaluation and control of research in OM: the qualitative research case. 3rd international workshop in performance measurement, Bergamo, 19-20 June 2003
• Martinez, V.; Albores, P. (2003) Qualitative research in operations management: criteria for evaluation. EurOMA & POMS Joint International Conference, Lake Como, 16-18 June 2003
• Neely, A. (2003) Unleashing the power of performance: best practice tools and techniques. Best Practice Performance Management Conference, London,
• Neely, A. (2003) Planning and budgeting: the departure point. Radical New Departures in Planning and Budgeting Conference, Cranfield,
• Franco, M.; Bourne, M. (2003) An examination of the literature relating to issues affecting how companies manage through measures. 3rd International Workshop on Performance Measurement Systems, Bergamo, June 2003
• Franco, M.; Bourne, M. (2003) Business performance measurement systems: a systematic review. POMS/EurOMA Conference, Lake Como, June 2003
• Bourne, M.; Kennerley, M.; Franco, M. (2003) Managing through measures: a study of the impact of performance measurement on performance. POMS/EurOMA Conference, Lake Como, June 2003
• Kennerley, M.; Bourne, M. (2003) Assessing and maximising the impact of measuring business performance. POMS/EurOMA Conference, Lake Como, June 2003
• Micheli, P.; Kennerley, M. (2003) Performance measurement frameworks in public and non-profit sectors. 3rd International Workshop on Performance Measurement, Bergamo, 19-20 June 2003
• Kennerley, M.; Neely, A. (2003) Does the Balanced Scorecard pay - assessing the impact of measuring business performance. 2nd Conference on Performance Measurement and Management Control, Nice, 18-19 September 2003
• Gray, D.; Neely, A. (2003) Why do firms measure the performance of their intellectual capital?. British Academy of Management Conference, Harrogate, 15-17 September 2003
• Franco, M.; Bourne, M. (2003) The link between strategic performance measurement systems and reward systems: a review of theory and practice. British Academy of Management Conference, Harrogate, 15-17 September 2003
• Marr, B.; Schiuma, G. (2003) Managing intellectual capital for value creation. PMA Intellectual Capital Symposium, Cranfield,
• Marr, B.; Sudarsanam, S.; Ghulam, S. (2003) Valuation of intellectual capital and real options. PMA Intellectual Capital Symposium, Cranfield,
• Clark, B.; Marr, B. (2003) Heterogeneity in managerial perception of competition: influences of focal and target firm characteristics. American Marketing Association Conference, Scottsdale, AZ,
• Carlucci, D.; Marr, B.; Schiuma, G. (2003) Linking KM initiatives and business performance: the knowledge assets value creation map. 4th European Conference on Knowledge Management, Oxford,
• Gray, D.; Marr, B. (2003) Why do firms measure the performance of their intellectual capital?. , Harrogate, 15-17 September 2003
• Wilcox, M.; Bourne, M. (2003) Predictive performance measures. EurOMA & POMS Joint International Conference, Lake Como, June 2003
• Bititci, U.; Martinez, V.; Albores, P. (2002) Creating and sustaining competitive advantage through collaborative systems. 2002 IFIP W.G. 5.7 Conference 'Advanced Production Management Systems', Eindhoven,
• Coscia, E.; Maiza, M.; HGauberti, C.; Arana, J.; Zufiaurre, M.; Meo, F.; Galassini, M.; Leveaux, J.; Smithers, T.; Bititci, U.; Martinez, V.; Albores, P. (2002) K-FLOW: Knowledge management in the extended manufacturing enterprise. 2002 e-business and e-work Conference, Prague, 16-18 October 2002
• Martinez, V.; Bititci, U. (2002) The value cube, a tool to create value: origins and applications. IEEE International Engineering Management Conference, Cambridge, 18-20 August 2002
• Moir, L.; Kennerley, M.; Barratt, R. (2002) Reviewing and Evaluating the Evidence on Management Approaches and Performance Management in Corporate Social Responsibility. European Academy of Business in Society Inaugural Colloquium and Launch, Fontainebleau, July 2002
• Singh, V.; Schiuma, G.; Vinnicombe, S. (2002) Assessing Diversity Management. PMA 2002 Conference, Boston, 17-19 July
• Clark, B. (2002) Subjective Judgements of Business Performance: Managerial Performance Solutions. PMA 2002 Conference, Boston, MA, 17-19 July 2002
• Clark, B.; Abela, A.; Ambler, T. (2002) Organizational Motivation, Opportunity and Ability to Measure Marketing Performance. PMA 2002 Conference, Boston, MA, 17-19 July 2002
• Ambler, T.; Clark, B.; Abela, A. (2002) The Relationships Among Management Attitudes, Abilities and Practices in Measuring Marketing Performance. ISBM Conference, , 7-8 February 2002
• Marr, B.; Schiuma, G.; Neely, A. (2002) Balanced Scorecards and Strategy Maps: How Intangibles Drive Corporate Performance at Shell International. PMA 2002 Conference, Boston, MA, 17-19 July 2002
• Marr, B.; Neely, A. (2002) Automating the Balanced Scorecard: A Framework to Assess Performance Measurement Applications. POMS 2002 Conference, San Francisco, CA,
• Marr, B.; Schiuma, G. (2002) Research Challenges for Corporate Performance Measurement: Evidence from a Citation Analysis. PMA 2002 Conference, Boston, MA, 17-19 July 2002
• Fink, A.; Siebe, A.; Marr, B. (2002) The Future Scorecard: The Benefits from the Combination of Future Scenarios and Performance Measurement. PMA 2002 Conference, Boston, MA, 17-19 July 2002
• Bourne, M.; Neely, A. (2002) Performance Measurement Systems implementation: the dynamics of success and failure. Performance Measurement 2nd international workshop, Hanover, 6-7 June 2002
• Bititci, U.; McCallum, N.; Bourne, M.; Turner, T. (2002) Performance indicators for sustainable competitive advantage: the next frontier. Performance Measurement 2nd international workshop, Hanover, 6-7 June 2002
• Wilcox, M.; Bourne, M. (2002) Performance Measurement and Prediction. PMA 2002 Conference, Boston, MA, 17-19 July 2002
• Jarrar, Y.; Schiuma, G.; Zairi, M. (2002) Knowledge Codification for Knowledge Management: A Best Practice Perspective. QIK Conference, Malaysia,
• Perry-Whitehead, S.; Jarrar, Y.; Neely, A. (2002) Extracting Value from Data - Developing the DHL Analyst Community. PMA 2002 Conference, Boston, MA, 17-19 July 2002
• Perry-Whitehead, S.; Jarrar, Y.; Neely, A. (2002) Extracting Value from Data: Developing the DHL Analyst Community. 3rd International Conference on Performance Measurement, Boston, July 2002
• Marr, B.; Neely, A.; Thomas, G. (2002) Balanced Scorecard and Strategy Maps: How Intangibles Drive Corporate Performance at Shell International. 3rd International Conference on Performance Measurement, Boston, July 2002
• Kennerley, M.; Neely, A.; Jarrar, Y. (2002) The Business Performance Best Practice Roundtable. British Academy of Management Workshop, Glasgow,
• Neely, A. (2002) High Performance: Measurement and Performance Management for Innovation. 55th International Banking Summer School, Edinburgh, July 2002
• Neely, A. (2002) Measuring Business Performance. European Managers Meeting, Naples, June 2002
• Carlucci, D.; Schiuma, G.; Marr, B. (2002) Knowledge Management for Business Performance Improvement. European Conference on Knowledge Management (ECKM 2002), Dublin,
• Marr, B.; Gray, D. (2002) Measuring Intellectual Capital - THe Internal and External Drivers for Measuring and Reporting Intellectual Capital. Conference on the Transparent Enterprise - The Value of Intangibles, Madrid, November 2002
• Martinez, V.; Bititci, U.; Carrie, A. (2001) Construction of the corporate architecture of the value cube. IFIP WG 5.7 International Working Conference on Strategic Manufacturing, Aalborg,
• Martinez, V. (2001) Creating sustainable advantage through the performance measurement of competencies and capabilities. International Manufacturing Conference-18: Competitive Manufacturing, Dublin,
• Martinez, V.; Bititci, U. (2001) The value matrix and its evolution. EurOMA Conference, Bath,
• Kennerley, M.; Neely, A. (2001) Measuring Performance in a Changing Business Environment. 8th European Operations Management Association Conference, Bath, 3-5 June 2001
• Kennerley, M.; Neely, A. (2001) Managing the Evolution of Performance Measurement Systems. New Directions in Organisational Performance Conference, Morpeth, 28-29 March 2001
• Kennerley, M.; Neely, A. (2001) Managing the Evolution of Performance Measurement Systems: Preventing the Next Measurement Crisis. 1st International Workshop on Performance Measurement, Glasgow, 24-25 May 2001
• Kennerley, M.; Neely, A. (2001) Maintaining Dynamic Performance Measurement Systems. 12th annual meeting of the Production and Operations Management Society, Orlando, FL, 30 Mar-2 April 2000
• Bourne, M.; Neely, A.; Platts, K.; Mills, J. (2001) Why performance measurement initiatives succeed and fail, the perceptions of participating managers. 8th EurOMA Conference Conference, Bath, 3-5 June
• Bourne, M.; Wilcox, M. (2001) Performance measurement system design processes for engineering and other service functions. PICMET 2001, Oregon, July 2001
• Wilcox, M.; Bourne, M. (2001) 'What gets measured gets done' - but how do performance measures affect the culture of an organisation?. New Directions in Organisational Performance Conference, Morpeth, 28-29 March 2001
• Platts, K.; Mills, J.; Richards, A.; Bourne, M.; Neely, A. (2001) Researching Strategic Management Processes. POMS 2001 Conference, Orlando, FL, 30 March - 2 April 2
• Bourne, M.; Neely, A. (2001) Performance Measurement Implementation: Perceptions of the Main Reasons for Success and Failure. POMS 2001 Conference, Orlando, FL, 30 March - 2 April
• Ranaweera, C.; Neely, A. (2001) The Link Between Service Quality and Customer Retention. EurOMA 8th International Conference, Bath, June 2001
• Neely, A.; Marr, B. (2001) Measuring eBusiness Performance. 12th Production and Operations Management Society Conference, Orlando, FL,
• Bourne, M. (2001) Researching performance measurement system implementation: the dynamics of success and failure. Performance Measurement Symposium, , Aug 2001
• Jarrar, Y. (2001) Versatility of the Business Excellence Model as a Generic Benchmarking Tool. 5th international conference on ISO9000 and TQM, Singapore,
• Jarrar, Y. (2001) Future Trends in Benchmarking for Competitive Advantage. World Congress on Total Quality Management, Russia,
• Jarrar, Y. (2001) Employee empowerment - a UK survey of trends and best practices. 6th international conference on ISO9000 and TQM, Scotland,
• Jarrar, Y. (2001) Knowledge management - learning from organisational experience. 6th international conference on ISO9000 and TQM, Scotland,
• Jarrar, Y. (2001) An intergrated approach to ERP implementation - a proposed methodology. 8th European conference on information technology management, Oxford, 17-18 September 2001
• Jarrar, Y. (2001) Knowledge Management Drivers - A study comparing UK and Jordanian organisations. 1st international industrial engineering conference, Amman,
• Jarrar, Y. (2001) Extending the concept of supply chain: the effective management of value chains. International Conference on Supply Chain Management and Information Systems (SCMIS 2001), Hong Kong, December 2001
• Jarrar, Y. (2001) Dominant factors in ERP software systems implementation: a best practice perspective. International Conference on Supply Chain Management and Information Systems (SCMIS 2001), Hong Kong,
• Bourne, M. (2001) Researching performance measurement system implementation: the dynamics of success and failure. Performance Measurement Association Symposium, Kingston, Canada, August
• Marr, B.; Schiuma, G.; Neely, A. (2001) Assessing and Managing Knowledge Worker and Knowledge Assets in High-Tech Organisations. International Workshop on New Models of Business-Management Aspects and Emerging Technology, St Petersburg,
• Marr, B.; Schiuma, G.; Neely, A. (2001) Managing by Measures in High-Tech Organisations and eBusinesses. International Workshop on New Models of Business-Management Aspects and Emerging Technology, St Petersburg,
• Marr, B.; Schiuma, G. (2001) Defining Key Performance Indicators for Organisational Knowledge Assets. 2nd European Conference on Knowledge Management, Bled,
• Kennerley, M.; Neely, A. (2000) A Framework of the Factors Affecting the Evolution of Performance Measurement Systems. 7th European Operations Management Association Conference, Ghent, 4-7 Jun
• Kennerley, M.; Neely, A. (2000) Performance Measurement Frameworks - A Review. 2nd International Conference on Performance Measurement, Cambridge, 19-21 July
• Marr, B.; Neely, A. (2000) Measuring Business Performance in the eEconomy. 2nd International Conference on Performance Measurement, Cambridge,
• Bourne, M.; Neely, A. (2000) Performance Measurement System Interventions: The Impact of Parent Company Initiatives on Success and Failure. 2nd International Conference on Performance Measurement Systems, Cambridge,
• Neely, A.; Najjar, M. (2000) Challenging Operations Strategy Through Measurement. 7th European Operations Management Association Conference, Ghent, 3-6 Jun
• Hii, J.; Neely, A. (2000) Innovative Capacity of Firms: On Why Some Firms Are More Innovative Than Others. 7th European Operations Management Association Conference, Ghent, 3-6 Jun
• Neely, A.; Najjar, M. (2000) Measuring Strategy, Challenging Strategy. 11th Production and Operations Management Society Conference, San Antonio, TX,
• Kennerley, M.; Neely, A. (2000) Managing the Evolution of Measurement Systems. 11th Production and Operations Management Society Conference, San Antonio, TX, 1-4 April 2000
• Bourne, M.; Mills, J.; Neely, A.; Platts, K.; Richards, A. (2000) Performance Measurement and the Competence Approach to Strategy. 11th Production and Operations Management Society Conference, San Antonio, TX,
• Hudson, M.; Smart, P. (b); Bourne, M.; Lean, J. (2000) Only Just Managing - No Time to Measure. 2nd International Conference on Performance Measurement, Cambridge,
• Bititci, U.; Turner, T.; Bourne, M. (2000) Performance Measurement - Processes Versus Model. 2nd International Conference on Performance Measurement, Cambridge,
• Mills, J.; Bourne, M.; Platts, K.; Gregory, M. (2000) Applying Resource Based Theory: Strategy in a Service Network. 1st World POM Congress, Seville,
• Neely, A.; Austin, R. (2000) Measuring Operations Performance - Past, Present and Future. 2nd International Conference on Performance Measurement, Cambridge,
• Marr, B.; Schiuma, G.; Neely, A. (2000) Assessing Knowledge in the New Economy. European Conference on Knowledge Management (ECKM 2000), Bled, 26-27 Oct
• Jarrar, Y. (2000) Becoming World Class through a Culture of Measurement. Performance Measurement: Past, Present and Future, Cambridge, 19-21 July 2000
• Jarrar, Y. (2000) Knowledge Management and Future Competitiveness: An Empirical Study of Best Practices. Knowledge Management: Concepts and Controversies' Conference, Warwick, 10-11 February 2000
• Jarrar, Y. (2000) Employee Empowerment: A UK Survey of Current Trends and Best Practices. Millenium International Conference of the Israel Society for Quality, Jerusalem, Nov 28-30 2000
• Jarrar, Y. (2000) ERP Implementation and Critical Success Factors, The Role and Impact of Business Process Management. 2000 IEEE International Conference on Management of Innovation and Technology, Singapore,
• Jarrar, Y. (2000) Internal transfer of best practice for performance excellence. 5th international conference on ISO9000 and TQM, Singapore,
• Mills, J.; Bourne, M.; Neely, A.; Platts, K.; Gregory, M. (1999) Operations Strategy and the Resource Based Theory of the Firm. 10th Production and Operations Management Society Conference, Charleston, SC,
• Bourne, M.; Mills, J.; Neely, A.; Platts, K.; Richards, A. (1999) Performance Measures for Sustaining and Developing Competences and Capabilities. PICMET 99, Portland, OR,
• Neely, A.; Ranaweera, C. (1999) The Evolution of Operations Management: Research Process and Content. 10th Production and Operations Management Society Conference, Charleston,
• Neely, A.; Najjar, A. (1999) The Measurement of Customer Satisfaction: Pitfalls in Practice. 10th Production and Operations Management Society Conference, Charleston, SC,
• Richards, A.; Platts, K.; Bourne, M.; Mills, J.; Neely, A. (1999) Categorizing Organization Design for Innovation Management. PICMET 99, Portland, OR,
• Mills, J.; Bourne, M.; Platts, K.; Gregory, M. (1999) Competence in a Service Network: Accessing Underlying Resources. 6th European Operations Management Association Conference, Venice,
• Miils, J.; Bourne, M.; Platts, K.; Gregory, M.; Neely, A. (1999) Pragmatic Methods for Evaluation Company Resources and Competences. PICMET 99, Portland, OR,
• Neely, A.; Hii, J. (1999) The Innovative Capacity of Firms. 4th International Conference on ISO 9000 & TQM, ,
• Bourne, M.; Neely, A.; Mills, J.; Platts, K. (1999) Performance Measurement System Implementation: An Investigation of Failures. 6th European Operations Management Association Conference, Venice,
• Ranaweera, C.; Neely, A. (1999) P/OM Research Process and Content: A Geographical Analysis. 6th European Operations Management Association Conference, Venice,
• Jarrar, Y. (1999) Beyond Business Process Re-engineering. 4th Annual International Conference on Industrial Engineering Applications and Practice, University of Texas,
• Jarrar, Y. (1999) Knowledge Management Drivers: Lessons from a UK and USA based survey. 7th annual Abdul Razak Conference, Malaysia,
• Kennerley, M.; Neely, A. (1998) Evaluating the Impact of Information Systems on Business Performance. 4th European Operations Management Association Conference, Dublin,
• Kennerley, M.; Neely, A. (1998) Organisational Learning Through the Evaluation of Information System Investments. IFIP Working Group 5.7 International Conference, Troon,
• Neely, A.; Filippini, R.; Rorza, C.; Vinelli, A.; Hii, J. (1998) The impact of innovation on business performance: the perceptions of managers and public policy makers in Italy and the UK. 4th European Operations Management Association Conference, Dublin,
• Al-Najjar, M.; Neely, A. (1998) Customer Satisfaction Drivers and the Link to Financial Performance: Case Study. Performance Measurement - Theory and Practice Conference, Cambridge,
• Platts, K.; Mills, J.; Neely, A.; Bourne, M.; Richards, A. (1998) Linking Company Characteristics and the Adoption of Formal Strategic Processes. International Symposium on Manufacturing Strategy, Tokyo,
• Platts, K.; Mills, J.; Neely, A.; Bourne, M.; Richards, A. (1998) Processes: An Engineering Approach to Manufacturing Management. International Symposium on Manufacturing Strategy, Tokyo,
• Mills, J.; Neely, A.; Platts, K.; Richards, A.; Gregory, M. (1998) Learning in the Strategy Process. International Symposium on Manufacturing Strategy, Tokyo,
• Neely, A.; Bourne, M.; Platts, K.; Richards, A.; Gregory, M. (1998) Developing and Testing Management Processes. International Symposium on Manufacturing Strategy, Tokyo,
• Sain ley Berry, P.; Neely, A. (1998) Building the Single Market - Implementation and Evaluation of a Transnational IT System. Competing in the Information Society Conference, Genova,
• Bourne, M.; Mills, J.; Bicheno, J.; Hamblin, D.; Wilcox, M.; Neely, A.; Platts, K. (1998) Developing and Testing Performance Measurement Design Processes Through Action Research. Management Accounting Research Group Conference, Aston,
• Bourne, M.; Wilcox, M.; Neely, A.; Mills, J.; Platts, K. (1998) Embedding Performance Measurement Systems in SMEs: Lessons from Three Longitudinal Case Studies. 4th European Operations Management Association Conference, Dublin,
• Bourne, M.; Neely, A. (1998) Why do Performance Measurement Initiatives Succeed and Fail?. Performance Measurement - Theory and Practice Conference, Cambridge,
• Mills, J.; Bourne, M.; Platts, K.; Neely, A.; Richards, A.; Gregory, M. (1998) Developing a Service Competence: An Analysis of Underlying Resources. 4th European Operations Management Association Conference, Dublin,
• Neely, A. (1998) Three Modes of Measurement: Theory and Practice. 9th Production Operations Management Society Conference, Santa Fe,
• Platts, K.; Mills, J.; Bourne, M.; Richards, A.; Neely, A. (1998) The Implementation of a Facilitated Manufacturing Strategy Process. 10th International Working Seminar on Production Economics, Austria,
• Bourne, M. (1998) Some insights into the reasons for success and failure of performance measurement systems. 9th Production Operations Management Society Conference, Santa Fe,
• Jarrar, Y. (1998) TQM-is it still relevant in this turbulent environment. Manufacturing Strategies for Europe - IMC 15 Conference, Belfast, UK,
• Waggoner, D.; Neely, A.; Kennerley, M. (1997) An Interdisciplinary Review of Performance Measurement System Evolution and Change: Themes, Issues and Experiences. 14th International Conference on Production Research, Osaka,
• Kochhar, A.; Davies, A.; Kennerley, M. (1997) Performance Indicators and Benchmarking Planning and Control Systems. ISIP 97 - The OE / IFIP / IEEE International Conference on Integrated and Sustainable Industrial Production, Lisbon, 14-16 May
• Bourne, M. (1997) The Demand Solution Matrix. ME-SLA 97 Conference, Loughborough,
• Bourne, M. (1997) Measuring the Right Things, Right. 2nd International Conference on ISO9000 and TQM, Luton,
• Richards, A.; Bourne, M.; Mills, J.; Platts, K.; Neely, A. (1997) A Collaborative Network for Case Study Research in Manufacturing Companies. PICMET 97, Portland, OR,
• Bourne, M.; Mills, J.; Richards, A.; Neely, A.; Platts, K. (1997) The Design of an Action Science Case Study Research Methodology for Testing Processes in Manufacturing Companies. PICMET 97, Portland, OR,
• Bourne, M.; Wilcox, M.; Hamblin, D.; Bicheno, J.; Neely, A. (1997) Experiences from Facilitating the Design and Implementation of Performance Measures - The Influrence of the Team and its Leader. PICMET 97, Portland, OR,
• Kennerley, M.; Davies, A.; Kochhar, A. (1996) Manufacturing Strategy, Performance and Best Practices - The Contribution of Manufacturing Planning and Control Systems. 3rd International Conference of the European Management Association, London,
• Bourne, M.; Bicheno, J.; Hamblin, D.; Wilcox, M.; Neely, A. (1996) Getting the Measure of Your Business: Developing and Testing Performance Measurement Systems in Manufacturing Companies. Management Accounting Research Group Conference, Aston,
• Neely, A.; Mills, J.; Platts, K.; Richards, A.; Gregory, M.; Bourne, M. (1996) Developing and Testing a Process for Performance Measurement System Design. 3rd European Operations Management Association Conference, London,
• Mills, J.; Neely, A.; Platts, K.; Richards, A.; Gregory, M. (1996) The Manufacturing Strategy Process: Incorporating a Longitudinal, Learning Perspective. 3rd European Operations Management Association Conference, London,
• Platts, K.; Mills, J.; Neely, A.; Gregory, M.; Bourne, M.; Richards, A. (1996) Testing Manufacturing Strategy Formulation Processes. 9th International Working Seminar on Production Economics, Austria,