Return to the Cranfield School of Management Home Page

RCI Survey

Spring 2002 Executive Summary

The first RCI index was launched in Winter 1999/00 using a postal survey. Since then we have received 5893 responses. The current report is based on 5475 responses (417 responses in Spring-02) from a representative sample of UK organisations with at least 25 employees. Respondents include HR directors/managers, finance directors, managing directors and recruitment specialists. In this quarter we have incorporated an online survey.

The size of organisations analysed in this report ranged from 25 to more than 100,000 employees, with about 50% having at least 250 employees in every survey. Of the organisations that participated, almost 50% belong to larger companies, ranging in size up to 1,000,000 employees. To ensure a representative picture, the results have been weighted according to industry, region and size. Finally, in this report, services refer to organisations in the service sector.