Cranfield School of Management | Timetable

Cranfield School of Management

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Managing the Supply Chain through Processes & Partnerships Timetable

Day 1:


Competing through capabilities
Supply chain management
Measuring profitability of customers and suppliers
Customer relationship management

Day 2:

Supplier relationship management
Customer service management
Demand management
Order fulfilment

Day 3:

Product development and commercialisation
Returns management
Supply chain mapping
Implementing and sustaining supply chain management process

Day 4:


Developing supply chain metrics
Conducting cross functional assessments of the SCM process
The agile supply chain

Day 5:


Developing and implementing high-performance relationships in the supply chain
Supply chain management: the next steps

This timetable is subject to change
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