Business Performance Management

Cranfield School of Management

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Business Performance Management

Business Performance Management

Business performance management and measurement, including the Balanced Scorecard, Performance Prism and Success Maps.

Duration: 20 minutes

The ability of a business to succeed in the implementation of its strategy and achieve its goals depends to a very large extent on how well the business itself is performing. Business performance management is a way of ensuring that the managers of a business are continually aware of the strategic and financial goals of that business, and that they are moving towards them. This e-learning package is designed to bring learners up to speed on the basic principles of business performance management, and to provoke learners into converting the tools and methods into practical application within their individual contexts.

By the end of this module learners will be able to:

  • Understand the concepts of the Balanced Scorecard and Success Maps
  • Understand the working of the Performance Prism model
  • Develop key performance indicators for a Performance
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