Cranfield School of Management

 

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Strategic Human Resource Management

Strategic Human Resource Management

Catherine Truss
David Mankin
Clare Kelliher

What makes good HR strategy and how do you develop it? These are questions commonly asked by HR professionals and are just two of the fundamental issues tackled by the authors in this comprehensive and innovative new textbook. Written in a clear and accessible style specifically for students, Strategic Human Resource Management is the perfect stand-alone text for undergraduate and postgraduate students studying modules in Strategic HRM. Drawing from the latest academic research and topical insights from the industry, it aims to build upon basic knowledge of the subject to provide students with a clear guide to the theory and practice of managing people strategically. The text adopts a user-friendly structure and is broken down into four key concepts to help students increase their understanding of SHRM theory and its prospective applications. Part One looks at the concept of SHRM and the relevance of environmental factors¦ Part Two then proceeds to examine theories of SHRM and the link between performance, the role of the HR department and HR strategy¦ Part Three of the book considers the overarching themes within SHRM such as employee engagement, corporate social responsibility, change management and knowledge management before identifying new forms of SHRM and key future trends in the fourth and final section of the book. Packed with case studies and useful pedagogical features such as end-of-chapter review questions, key concepts and critical reflection boxes, this textbook offers an engaging and insightful approach to all areas of Strategic Human Resource Management.

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New Ways of Organizing Work: Developments, Perspectives, and Experiences (Routledge Studies in Human Resource Development)

New Ways of Organizing Work: Developments, Perspectives, and Experiences (Routledge Studies in Human Resource Development)

Julia Richardson
Clare Kelliher

New Ways of Organizing Work offers a broader understanding of changes to the way work is organized and the implications for relevant stakeholders. It brings together contributions from a well established group of international scholars to examine the nature and consequences of new ways of working. The book draws on studies of a variety of new forms of work, involving a diverse range of employees and drawing on experiences in a variety of countries. It includes three main empirical sections. The first focuses on different forms of work and working arrangements, stimulated by the use of technology, increased competitive pressure and media portrayal of work and working. In contrast to much other work in the field, a strong theme of this book is individuals’ experiences of new ways of working. The second empirical section examines this theme with a specific focus on remote workers and their responses to new ways of working. Exploring contemporary trends towards increasing use of global teams, the third section examines the implications of distributed teams and the challenges for managing performance and knowledge transfer.

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Identifying Hidden Needs: Creating Breakthrough Products

Identifying Hidden Needs: Creating Breakthrough Products

Keith Goffin
Fred Lemke
Ursula Koners

Many new products fail –and often this can be put down to poor understanding of customers’ needs. Companies need to take a radical approach to identifying customers’ real needs, using innovative, but well-proven methods. A tailored collection of market research techniques can probe far deeper than traditional market research, which is largely reliant on two methods, surveys and focus groups. This new approach is called hidden needs analysis (HNA) and the techniques uncover hidden needs that customers cannot articulate and probably have not even recognised themselves.

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